The Opportunity

The $1.2T automotive industry is a pillar of American culture, representing nearly 5% of U.S. GDP and shaping how people live and move every day. At the center of this ecosystem are dealerships—trusted local businesses that help consumers navigate one of the most important purchases they make.

Today, the industry is at an inflection point. Consumers expect the same speed, personalization, and convenience they experience in modern digital-first industries. At the same time, tighter margins and rising costs are driving a need for operational efficiency beyond what traditional software can support. Together, these shifts create a powerful opportunity to reimagine how dealerships deliver seamless experiences and build lasting customer relationships.

Dealers who modernize how they communicate and operate will unlock efficiency, deepen loyalty, and win long-term relationships. It is time to upgrade automotive retail to the 21st century.

About Mia

Mia Labs is an investor-backed startup on a mission to modernize dealership operations and transform the automotive consumer experience. Our AI agent, Mia, turns every call or inquiry into an opportunity, improving customer satisfaction and dealership performance through automation that feels human. We are trusted by some of the nation's largest dealership groups and are rapidly scaling our team, product offerings, and customer base.

We’re looking for a Product Engineer who’s passionate about AI, product thinking, and building technology that truly impacts users. At Mia, you’ll help shape the next generation of conversational AI that’s redefining how automotive dealerships engage with customers.

Who You Are

You bridge engineering and product. You care about why something is built, not just how. You’re hands on, curious, and thrive in ambiguity. You want to join a fast-paced startup where ideas turn into products quickly.

What You’ll Do

• Design, build, and ship new product features that delight users.

• Collaborate with product, design, and engineering to define scope and deliver quickly.

• Own features end-to-end—from concept and architecture to release and monitoring.

• Translate customer feedback into data-driven product improvements.

• Integrate AI and voice technologies into user experiences.

• Ensure reliability, scalability, and performance across the stack.
  

What We Want You to Have

• 3+ years of professional engineering experience in building, shipping, and supporting software products.

• Experience building products from 0 → 1.

• Demonstrated ability to make product and technical decisions that led to measurable improvements in key metrics such as user satisfaction, retention, or revenue impact.

• Proficiency in Python, React (Next.js), PostgreSQL, and Azure.

• Strong grasp of LLMs, capable of evaluating performance and optimizing outputs.

• Comfortable navigating ambiguity and iterating quickly.

Nice to Have

• Shipped products that leverage LLMs or generative AI.

• Worked with Voice AI or real-time conversational interfaces.

• Prior founder or founding-engineer experience preferred.

Why Mia

• Equity participation through stock options.

• Fully paid health, vision & dental insurance for employees.

• Flexible PTO and hybrid schedule (3 days / week in downtown Austin).

• Free lunches, paid parking, team events, and a casual, but get things done culture.

Compensation

• Compensation for this position will be competitive with current market rates and reflective of the candidate's experience, skills and qualifications.

Our Commitment

At Mia, we’re committed to a workplace where everyone is valued, included, and empowered to do their best work. Our strength comes from diverse experiences, perspectives, and skills, and we’re proud to be an equal opportunity employer.

Passionate about the role but don’t tick every box? We’d still love to hear from you, you might be exactly who we need.

Mia is an EVerify employer.