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Senior Billing Specialist

Vungle

Vungle

United States · Remote
Posted on Thursday, June 20, 2024

Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers and DSPs scale revenue growth with solutions to market and monetize mobile apps.

Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

ABOUT LIFTOFF:

Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers and DSPs scale revenue growth with solutions to market and monetize mobile apps. Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, e-commerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

ABOUT THE ROLE:

Liftoff is seeking a Billing Lead that will help in the development of a world-class receivables operation. This person will work collaboratively with various teams, including Corporate Accounting, Commercial Finance, Deal Desk, Sales, and Customer Success. They will ensure that customers are billed properly and on time, payments are collected, and account reconciliations are managed. Your attention to detail, adaptability, and process improvement skills will ensure we can provide a great customer and billing experience, while supporting Go-To-Market and Revenue initiatives.

The Billing Lead will be part of the Accounting Organization and report directly to the Accounts Receivable Manager. It’s an incredibly exciting time for our team, as Liftoff continues to tackle new challenges in a fast-paced, growing environment. Come join us and help grow our financial operations team!

Responsibilities:

● Coordinate daily billing operations and partner with accounting on revenue recognition best practices to ensure precise billing.

● Assist with the creation and review of our invoices on day 1 every month across multiple Business Units.

● Own completeness and review of all pre-billing activities from opportunity creation to onboarding new customer to our Netsuite ERP

● Map new campaigns generated by our Liftoff platform into our billing systems on a weekly basis.

● Review and approve Salesforce “Makegood” credits submitted by account executives and process into our Netsuite ERP.

● Own the management and processing of rebate discounts negotiated between our customers and deal desk teams (PPP Agreements).

● Communicate with customers and address any disputes or issues related to billing and collections through our inboxes.

● Identify opportunities for process improvements and lead initiatives to enhance billing efficiency and accuracy.

● Help implement new technologies to streamline billing operations and enhance the customer experience.

● Work closely with senior leaders to prepare financial reports and analysis on AR.

Requirements:

● 5+ years of experience in billing operations, with at least 2 years in a supervisory or lead role.

● 5+ years of progressive responsibilities in the tech industry.

● Bachelor's degree or equivalent work experience

● Intermediate or advanced Excel skills required (Pivot Tables, Index Match, Sum If, etc.).

● Experience with Netsuite, Salesforce, Tesorio, Looker, Tableau, or other leading AR/GTM platforms is a plus.

● Must be able to thrive in a fast-paced, innovative environment including ability to remain flexible, proactive, resourceful, and efficient while interacting with internal and external stakeholders.

● Experience in solving multiple and complex challenges through critical thinking and cross-functional collaboration.

● Strong quantitative and analytical skills.

● Extremely organized with good project management skills.

● Comfortable with creating new processes from scratch.

● Strong attention to detail, deadline driven, with strong organizational skills, and understands big picture concepts.

● Senior presence with thoughtful, articulate communication style adaptable to the audience.

● Knowledge of accounting principles and practices.

Liftoff's Compensation Strategy

Liftoff's compensation strategy includes competitive market rate along with equity and benefits and perks that will give our employees what they need to do their best work. In order to ensure teams are compensated fairly for the work performed, we map out specific levels and take into consideration the cost of labor within each location. Liftoff provides employees a total compensation package of competitive market salaries, equity, health and wellness stipends, medical benefits associated with your country of residence. The base compensation will vary based on location, experience as well as level.

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Liftoff is committed to providing and maintaining a work environment where all employees and candidates are treated with dignity and respect and that is free of bias, prejudice, and harassment. Liftoff is further committed to providing an equal employment opportunity for all employees and candidates for employment free from discrimination and harassment on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), sexual orientation, gender identity, gender expression, gender nonconformity, race, creed, religion, color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition(s), genetic information of an individual or family member of the individual, marital or domestic partner status, age, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, requesting an accommodation, or any other characteristic protected by federal, state, or local law, regulation, or ordinance. All such discrimination and harassment is unlawful and will not be tolerated. Liftoff maintains a continued commitment to equal employment opportunity and expects the full cooperation of all personnel.

Liftoff's Compensation Strategy

Liftoff's compensation strategy includes competitive market rate along with equity and benefits and perks that will give our employees what they need to do their best work. In order to ensure teams are compensated fairly for the work performed, we map out specific levels and take into consideration the cost of labor within each location. Liftoff provides employees a total compensation package of competitive market salaries, equity, health and wellness stipends, medical benefits associated with your country of residence. The base compensation will vary based on location, experience as well as level.

Agency and Third Party Recruiter Notice:

Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.