Product Designer, AI

Location: Pienso-Approved Remote US Location (NY, CO, MA, NC, NJ, VA)

Sponsorship: Due to government contract restrictions, this role is open only to U.S. citizens.

About Pienso

Pienso is a design-driven AI company that revolutionizes how data science teams and subject matter experts collaborate within enterprises. As a deep tech company and MIT spinoff, we are dedicated to democratizing access to machine learning, making advanced analytics accessible to all, regardless of technical background. Our motto, "human perspective + machine > just the machine," reflects our belief in the power of combining human intuition with advanced AI to solve complex problems.

Our Mission

We believe that creating exceptional AI experiences goes beyond simply deploying a chatbot and letting users type. We champion a mixed-initiative approach that empowers users to articulate their goals more effectively without worrying about prompt engineering. Our mission is to enable users to harness the full potential of large language models, even without coding or prompting experience.

The Role

We're seeking a passionate designer excited to tackle ambiguous problem spaces, design from 0→1, and help define the future of Pienso's product architecture and user experience. This role is ideal for a designer who thrives at the intersection of systems thinking, visionary user experience, and visual polish.

As a Product Designer at Pienso, you will:

• Drive the design strategy for user experiences that span multiple products and teams—including exploration, deployment, and different workflows.
• Lead 0→1 product design for AI-powered features, collaborating closely with product and engineering.
• Partner with visual design to evolve and scale Pienso's design system, ensuring consistency, accessibility, and craft.
• Collaborate with cross-functional stakeholders to build roadmaps, define product vision, and prioritize high-impact design opportunities across the platform.
• Conduct and synthesize user research to validate ideas, uncover insights, and shape the product direction—especially in new or rapidly evolving spaces.
• Design and ship high-quality experiences across the end-to-end product development cycle, from early concept to implementation and QA.
• Facilitate design critiques, workshops, and sprints that promote cross-functional alignment and creative exploration.
• Regularly contribute to and elevate Pienso's design culture by sharing work, mentoring peers, and pushing our design practice forward.

We're looking for you to bring:

• 4–6 years of product design experience, including deep involvement in 0→1 product development and platform-level work.
• A strong portfolio that shows end-to-end thinking—research, concepting, systems, interaction, and visual design for complex SaaS products.
• Systems thinking and a passion for building scalable experiences that support both near-term needs and long-term evolution.
• Fluency in visual design—typography, layout, branding, motion—and a high bar for craft and polish.
• Comfort navigating ambiguity and shaping direction in early-stage product environments.
• Experience designing for multiple modalities and surfaces, including AI features and chat interfaces.
• Fluency in Figma, including component-driven workflows and auto layout best practices.
• Strong collaboration and communication skills, with experience working across engineering, product, and data teams to bring work to life.

Why join Pienso?

At Pienso, you'll have the opportunity to work on a cutting-edge platform that combines AI and business intelligence. You'll tackle meaningful and challenging projects that have the potential to make a significant impact across industries. Our team is passionate about innovation and quality, and we foster a culture that values creativity, personal growth, and the advancement of LLM applications. Join us and be part of a company that's driving the future of language AI.

What benefits does Pienso offer (US employees) ?

• Health, dental and vision coverage, including HDHP with HSA options
• Company-paid basic life/AD&D insurance
• Monthly wellness allowance
• 401k plan, with pre-tax or Roth IRA options
• Paid company holidays, vacation and sick leave
• Paid parental leave
• Adoption Assistance
• Voluntary benefits, including short- and long-term disability insurance, critical illness and accident insurance

How to apply:

Pienso is proud to be an affirmative action/equal opportunity employer and encourages all applicants regardless of race, sex, gender identity, age, disability, religion, national origin, veteran status or sexual orientation. We are committed to diversity, equity and inclusion. To apply for this exciting opportunity, please send your resume, a cover letter explaining why you're the right fit for the role.