Senior Manager of Business Operations, Client Optimization
Phil
Location
Remote
Employment Type
Full time
Location Type
Remote
Department
Business Operations
Compensation
- $160K – $180K
Company Overview
Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.
Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.
The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!
Position Overview
PHIL is seeking a well-rounded Analytics and Strategy Director / Sr. Manager professional to play a critical role in our growing Business Operations team. This role will focus on supporting strategic initiatives, enabling data-driven decision-making, and driving visibility into business performance. Reporting to the Vice President of Business Operations, you will partner cross-functionally across client success, finance, product, and operations to identify opportunities, analyze performance, and deliver strategic insights.
Responsibilities
Leading key analyses to support company strategy and client decision-making
Translating business goals into data analytics and dashboard development
Building visualizations and reporting tools that communicate key business insights
Identifying and evaluating data-driven opportunities for operational and product improvements
Partnering with teams to forecast demand and understand business trends
Ensuring the quality and accessibility of data through cleansing, modeling, and maintenance
Driving adoption and self-service analytics across the organization
Qualifications
Bachelor’s degree in Business, Finance, Economics, Statistics, or a related field (or equivalent experience)
3–7 years of experience in analytics, business strategy, FP&A, consulting, or startup operations
Excellent communication skills with the ability to turn data into actionable insights
Comfort with ambiguity and solving problems dynamically without well-worn paths
Ability to partner with cross-functional stakeholders and influence decisions
Proficiency in data visualization tools (e.g., Looker)
Strong analytical skills with high attention to detail
Understanding of financial statements (P&L), operational KPIs, and forecasting techniques
Preferred Qualifications
Healthcare or pharmaceuticals industry experience
Experience in fast-paced startup environments
Familiarity with SQL or similar data querying languages
Benefits
Ground floor opportunity with one of the fastest-growing startups in health-tech
Fully remote working environment
Competitive compensation (commensurate with experience)
Full benefits (medical, dental, vision)
401(k) contribution opportunity
PHIL Inc. is an equal opportunity employer.
Compensation Range: $160K - $180K