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Senior Product Manager, Subscriptions

Owlet Baby Care

Owlet Baby Care

Product
Lehi, UT, USA · Remote · Lehighton, PA, USA · United States · Remote
Posted on Friday, February 9, 2024

POSITION TITLE: Senior Product Manager, Subscriptions

BUSINESS UNIT: Product Management

LOCATION: Lehi, Utah or U.S. Remote

SUMMARY:

Owlet is changing the world of parenting with meaningful products that truly make a difference for millions around the world by bringing joy, peace and sleep to the parenting journey. Owlet has helped more than a million parents keep their children safe. We are focused on helping parents take care of their little ones so we can keep every baby safe and healthy.

We are seeking a self-driven, collaborative and innovative Senior Product Manager to be a leader in the continued development and expansion of our customer experience including subscription services.

PRIMARY RESPONSIBILITIES:

As a Product Manager you will be responsible for leading product planning and execution of subscription services, including:

  • Launch and Scale a Subscription Software Services Program
    • Define and drive the subscription services strategy and vision
    • Set and own the KPIs for subscription services including financial impact
    • Pursue product and industry knowledge, identify trends and opportunities - be a subject matter expert on subscription services
    • Monitor product and business performance of the subscription program and proactively identify opportunities for improvement
  • Demonstrate passion and empathy for the customer, capture their voice and use it to shape the product experience and strategy
    • Start with the customer and work backwards
    • Know customer issues, pains, desires, how they think and behave
    • Understand and use qualitative and quantitative data to drive decisions
  • Own product deliverable
    • Gather and prioritize product features and clear and concise requirements
    • Be the product expert: how it works, critical components, how users really use it
    • Identify new opportunities and test their potential, measuring and reporting results
    • Understand how the business works, and what role the product plays
  • Work closely with counterparts and stakeholders throughout the company to deliver results and ensure product success
    • Work alongside the other product managers to deliver a cohesive and compelling experience
    • Collaborate with engineering, design, quality and project team members to deliver on the vision
    • Partner with cross functional partners in sales, marketing and operations
    • Identify cross functional risks, issues, and problems and escalate as appropriate, proposing mitigation plans to overcome obstacles

SKILLS AND QUALIFICATIONS:

  • 5+ years of experience in product management roles
  • Experience launching and growing a subscription based product for hardware or IoT devices
  • Self-driven and willingness to learn
  • Effective problem solving and analytical skills
  • Ability to balance competing priorities
  • Ability to work under pressure to meet deadlines
  • Open minded and positive attitude
  • Listen attentively, speak candidly and treat others respectfully
  • Demonstrate excellent oral and written communication skills

Owlet Baby Care, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.