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Senior Backend Engineer (Integrations)

Nirvana Health

Nirvana Health

Software Engineering
New York, NY, USA
Posted on Friday, June 7, 2024
About Nirvana

Nirvana is on a mission to bring pay transparency to healthcare. Our Coverage API takes health insurance information and outputs a) whether someone is covered for care and b) how much that procedure is. By focusing on Coverage, Nirvana’s utilization has grown over 300% in the past 12 months alone in mental health, with early growth in other specialties, and on-track to support 30% of the mental health market by EOY.

As we continue to scale as a company, we are focusing on integrating our Coverage API directly into the existing systems our customers utilize today (known as Electronic Health Records, or "EHRs"). These integrations will lead to improved eligibility verification workflows for our customers, and ultimately provide patients with the pay transparency they need to seek care with confidence.

About The Role

Nirvana is seeking a customer-oriented Integration Engineer to join our team and play a key role in supporting our integrations into our customers’ practice management platforms. The ideal candidate will be responsible for scaling our existing integrations across customers, helping our customers with onboarding and ongoing support with bug fixes and new features, and implementing new integrations. As an Integration Engineer, you will collaborate with both internal teams and external vendors, ensuring efficient and repeatable integration processes. Strong communication is a must in this role.

Key Responsibilities

  • Scale and optimize existing integrations to accommodate a growing customer base.
  • Support the onboarding process for new customers, providing technical guidance and working with the sales and customer support teams to ensure a seamless onboarding experience.
  • Troubleshoot and resolve issues related to integrations in a timely and efficient manner.
  • Design and implement integrations into new systems, developing a standardized approach for new integrations that balance repeatability/scalability with customer-specific needs.
  • Ability to translate customer feedback and requirements into clear technical specifications.
  • Collaborate with external vendors and EHR providers to address integration challenges and ensure successful implementations.
  • Communicate effectively with internal teams to relay customer feedback and technical requirements.
  • Contribute to the overall development of backend systems, including implementing new features and optimizing existing code.
  • Ensure the scalability, performance, and reliability of backend solutions.

Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
  • Proven experience as a Python developer
  • Experience with scaling and optimizing integrations for a growing customer base.
  • Excellent communication skills, both internally and externally.

Nice To Have

  • Strong understanding of healthcare data standards, including HL7 and FHIR.
  • Familiarity with healthcare compliance standards and regulations.
  • Customer facing experience