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Senior Technical Program Manager

Hinge

Hinge

IT, Operations
Los Angeles, CA, USA
Posted on Wednesday, May 8, 2024
Our Mission
Launched in 2012, Tinder® revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, “It Starts with a Swipe”™"
Our Values
One Team, One Dream
We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission.
Own It
We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence.
Never Stop Learning
We cultivate a culture where it’s safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving.
Spark Solutions
We’re problem solvers, focusing on how to best move forward when faced with obstacles. We don’t dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals.
Embrace Our Differences
We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team.
Our Technical Program Managers are pivotal in supporting our Engineering teams by spearheading a diverse array of projects. These projects focus on investing in our infrastructure and refining our development processes, ensuring both timely delivery and high-quality execution of our product strategies. This role is crucial in helping the company achieve its broader objectives and enhancing the overall user experience.
We are seeking a Senior Technical Program Manager to join our dynamic team. In this role, you will collaborate closely with Engineering leaders to define and execute initiatives aimed at operational excellence. You will have the unique opportunity to drive significant improvements, influence our strategic direction, and implement processes that ensure scalability and efficiency across our products. As a Senior Technical Program Manager, you will drive technical programs across various engineering disciplines, align project goals with business objectives, and foster a culture of innovation and continuous improvement.
Where you’ll work:This is a hybrid role and requires in-office collaboration twice per week. This position is located in Palo Alto or San Francisco.

In this role, you will:

  • Partner with Engineering team leads to define scope, coordinate, and track technical programs across the Engineering organization
  • Partner across multiple strategic investments in the operation and communication of end-to-end project schedules, (e.g., epics, sprint plans, milestones, timelines, and releases) monitor delivery and release processes, ensuring stakeholder accountability
  • Identify opportunities to improve the execution of the organization as a whole, to increase engineering productivity through tools and light-weight processes
  • Amplify your impact by educating and mentoring the TPM and Engineering teams on program management best practices
  • Manage requirements documentation, milestone mapping, prioritization, and program communicationUse your technical understanding to partner with and influence engineers in delivering solutions
  • Communicate clear status to all levels of leadership, including technical status and how it impacts business outcomes

You’ll need:

  • 5+ years of experience in Technical Program Management, Engineering Operations, or in Agile/Scrum as a Scrum Master
  • Strong program management skills with technical and business acumen
  • Effective verbal and written communication and presentation skills, with the ability to interact with technical and non-technical groups
  • Willingness to develop domain expertise in the area you operate - TPMs are not expected to write or read code but are expected to understand system flows, block architectures, APIs, and such
  • Deep expertise with project management tools such as JIRA, Confluence, and/or Monday.com
  • A proactive self-starter, have the ability to take initiative, and learn quickly to drive operational excellence

Nice to Have:

  • Knowledge of mobile app development and related technologies
  • Previous experience building mobile and web applicationsCSM, PMI-ACP, PMP, or Lean Six Sigma certifications
  • Familiarity with Business Intelligence tools such as Grafana, Mode, or similarPrevious experience partnering and collaborating with Product teams
  • BS/MS in Computer Science, Computer Information Systems, or Management Information Systems or equivalent experience
Commitment to Inclusion
At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact employeebenefits@match.com.
Note: We will only respond to inquiries regarding accommodations and if you have any questions about your job application, please reach out to your Talent Acquisition Partner directly.