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Sr. Product Manager, Safe Behavior, Integrity

Hinge

Hinge

Product
San Francisco, CA, USA
Posted on Wednesday, February 21, 2024
Our Mission
As humans, there are few things more exciting than meeting someone new. At Tinder, we’re inspired by the challenge of keeping the magic of human connection alive. With tens of millions of users, hundreds of millions of downloads, 2+ billion swipes per day, 20+ million matches per day, and a presence in 190+ countries, our reach is expansive—and rapidly growing.
We work together to solve complex problems. Behind the simplicity of every match, we think deeply about human relationships, behavioral science, network economics, AI and ML, online and real-world safety, cultural nuances, loneliness, love, sex, and more.
Position Overview:
We are looking for a Senior Product Manager with a strong background in trust and safety to orchestrate efforts in the respectfulness and awareness problem domain. In this role, you will be responsible for developing and implementing product strategies to reduce exposure to bad actors and increase trust perception among our user base. You will lead cross-functional teams in building innovative product solutions centered around education, nudges, and tooling to address safety concerns and promote positive interactions on the Tinder platform!

In this role, you will:

  • Strategy Development: Collaborate with cross-functional teams to define and implement a comprehensive strategy for improving respectfulness and awareness on the Tinder platform.
  • Product Leadership: Own the end-to-end product lifecycle, from ideation to execution, for initiatives to enhance trust and safety.
  • Problem Domain Expertise: Deeply understand the respectfulness and awareness problem domain, staying informed about industry trends, user feedback, and driven insights.
  • Cross-functional Collaboration: Work closely with engineering, design, data science, and other team members to prioritize and deliver impactful product features.
  • User Research: Conduct user research, surveys, and usability studies to gain insights into user behaviors and preferences related to trust and safety.
  • Performance Tracking: Establish key performance indicators and metrics to measure the effectiveness of trust and safety initiatives and regularly analyze data to advise product decisions.
  • Risk Mitigation: Identify potential risks and vulnerabilities related to respectfulness and awareness, and develop proactive measures to mitigate these risks.
  • Communication and Advocacy: Communicate product vision, strategy, and progress to internal team members, and advocate for trust and safety considerations across the organization.

You’ll need:

  • Bachelor's degree in Computer Science, Engineering, Business, or an equivalent; MBA or advanced degree preferred.
  • 5+ years of experience in product management, focusing on trust and safety, integrity, authentication, or related areas.
  • Proven track record of leading successful product initiatives in a fast-paced, dynamic environment.
  • Strong analytical ability to demonstrate data to drive product decisions.
  • Excellent communication and social skills, with the ability to influence partners at all levels of the organization.
  • Deep empathy for users and a passion for creating safe and inclusive online communities.
  • Experience working with cross-functional teams in an agile development environment.
  • Familiarity with relevant tools and technologies used in trust and safety, such as content moderation systems, fraud detection algorithms, etc.

As a full-time employee, you’ll enjoy:

  • Unlimited PTO (with no waiting period), 10 annual Wellness Days
  • Time off to volunteer and charitable donations matching
  • Comprehensive health, vision, and dental coverage
  • 100% 401(k) employer match up to 10%, Employee Stock Purchase Plan (ESPP)
  • 100% paid parental leave (including for non-birthing parents), family forming benefits, and Milk Stork, which provides access to breast milk shipping for business travel, surrogacy, and employee relocation
  • Investment in your development: mentorship through our MentorMatch program, access to 6,000+ online courses through Udemy, and an annual stipend for your professional development
  • Investment in your wellness: access to mental health support via Modern Health, and Insight Timer; paid concierge medical membership, pet insurance, fitness membership subsidy, and commuter subsidy
  • Free subscription to Tinder Gold

Nice to have:

  • Stay up-to-date with the latest AI technologies and trends
  • Experience working with ML teams and using data / metrics to determine improvements
Commitment to Inclusion
At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact employeebenefits@matchgroup.com.