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Protect Overwatch - GSOC Manager

Hinge

Hinge

Los Angeles, CA, USA
Posted on Monday, September 25, 2023
As part of Match Group Protect’s Global Security Operations Center (GSOC), you’ll help to proactively protect our people, property, and executives. In this role you will help take Protect’s GSOC to the next level, including the management of the program, and running all facets, which includes global security operations, CCTV and access control monitoring, global threat assessment, and response to global incidents that require Protect’s involvement. Our GSOC is the main location for the monitoring and analysis of risks on a global scale that are relevant to our employees and brands.
Know where you belong. Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Match, Hinge, PlentyOfFish, The League, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire.
This position will require being onsite 5 days/week in our West Hollywood office.

How you'll make an impact:

  • Manage the day-to-day operations of our physical security technology, including access control and CCTV with the goal of keeping our employees and buildings safe.
  • Lead the response on a global scale to company-wide response to significant events.
  • You will monitor all-source information and global crises to proactively identify and assess threats that could impact our business.
  • Handle response to notifications, alarms, calls, and emails related to Match Group global operations.
  • Create procedure documentation for operator role guidelines, GSOC structure and SLAs, and incident response.
  • You will help manage global access control and monitor the state of our Protect security technology deployed across our worldwide offices.
  • Develop proactive alerting policies surrounding various security systems, partner with regional offices to deploy alerting updates, and respond to high priority alerts.
  • Support physical threat monitoring, response, and investigation.

We could be a match if:

  • You have 3+ years of experience in a GSOC Lead or Management position.
  • You have additional experience in corporate security, intelligence analysis, public sector, protective intelligence, or security systems.
  • You have experience building out GSOCs to support global locations.
  • You have demonstrated knowledge of physical security best practices, physical security systems, investigative techniques, and incident management.
  • You have a demonstrated ability to identify, analyze, and evaluate large quantities of information and to communicate accurate and timely recommendations on business and security related risks.
  • You have experience with mass notification systems and/or incident management applications and experience managing real-life crisis and incident response.
  • You are flexible to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation.
  • Certified Fraud Examiner (CFE), Certified Protection Professional (CPP), Certified Forensic Interviewer (CFI), Physical Security Professional (PSP), Professional Certified Investigator (PCI), a plus.
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Why Match Group?
Our mission is simple – to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer:
Mind & Body Medical, mental health, and wellness benefits to support your overall health and well-being
Financial Wellness Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security
Unplug Generous PTO and 18 paid holidays so you can unplug
Career Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work
Family Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts
Company Gatherings We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging!
We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact employeebenefits@matchgroup.com.