Design Operations Manager
Hinge
This job is no longer accepting applications
See open jobs at Hinge.See open jobs similar to "Design Operations Manager" Eniac Ventures.Design, Operations
New York, NY, USA
Posted 6+ months ago
Hinge is hiring a Design Operations Manager on the Product Design team. This role joins design leadership to manage the work of design work streams, assessing capacity, establishing timelines, coordinating team ceremonies with cross-functional partners and more. You lead the day-to-day operations of your projects with autonomy, versatility and agility. You know how to make the complex simple. You’re tuned-in to the health of the team and always working to create a positive environment. People know things will go smoothly because you’re running point.
Design at Hinge is part of the Product team; you will be the first Design Ops member of this team and will join a close-knit group of designers and UX writers while working closely with Research, Product Managers, Data Science, Business Intelligence, Brand, Community, and Engineering to craft innovative experiences combined with best-in-class practices in this space. As a key member of this team, you’ll report into the VP of Design.
At Hinge, we aspire to craft elegant experiences through intuitive and beautiful interfaces. We measure success not only by metrics, but by the fulfillment of the promise we make to our users: deletion.
Responsibilities
- Managing concurrent projects across the whole product design team
- Holding the design team and partners accountable to project timelines and deliverables
- Holding designers accountable for design quality and consistency
- Using data and consumer insights to challenge design decisions
- Building trust with cross-functional partners and fostering highly- collaborative design processes
- Bringing best-in-class operations practices, while working within existing processes and making recommendations for improvements that can make a huge difference
- Representing design while actively participating in product team meetings
- Collaborating across teams and seeking to understand the needs of product, engineering, program and brand partners
- Being the connector between Product Design and Marketing in go-to-market efforts
- Facilitating processes and managing deliverables in cross-cutting initiatives such as Design System and other foundational practices
- Creating and managing contracts of freelancers and vendors
- Managing and forecasting design team budgets
- Delivering on timely communications to ensure teams are informed and accountable
- Setting boundaries that protect the team – balancing workloads with time for rest and recovery
About You
- 5+ years of relevant experience leading design teams through the design process at a digital product company, digital agency or tech start-up
- A bachelor’s degree or any combination of education, training and experience in design operations, project management, organizational communications or a related field
- Deep knowledge of design principles and mobile software development methodologies
- A strong understanding of product design and end-to-end execution process
- Strong organizational skills and attention to detail
- Excellent communication skills, both written and verbal
- Experience working with cross-functional teams in a fast-paced environment
- Strong leadership skills, with the ability to manage and motivate a team
- Can read and react to a room – presenting their POV in a clear, methodical manner
- Know when and how to push back in order to protect the team’s bandwidth while navigating relationships with cross-functional partners
- Ability to identify the nuances of a request and bring clarity to unspoken problems so the team can solve them
- Ability to quickly identify what’s working and what’s not – adjusting your approach accordingly
- A fascination with innovation and technology and a solid understanding of digital tools and trends
- Ability to accurately estimate, prioritize and manage the team's time – guiding and influencing them as they meet milestones
- Deep experience in the agile methodology of project management and the ability to run a sprint
- Deep experience with the latest project management tools like Notion as well as collaboration tools like Dropbox, Google Suite, Figma, Shortcut
Our Company:
Hinge is the dating app designed to be deleted. In today’s digital world, singles are so focused on sending likes and looking through profiles that they’re not actually building meaningful connections and finding relationships. Hinge is on a mission to change that by designing the most effective app experience. On Hinge, there are no rules, timers, or games. Instead, you’ll have unique conversations over the text, photos, and audio you’ve shared on your profile. And it’s resonating with daters. Currently we’re setting up a date every three seconds.
Our Culture:
- Authenticity: Share your genuine thoughts and opinions directly.
- Courage: Invite and deeply consider challenges and criticism.
- Empathy: Be empathetic, communitarian and trustworthy.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This job is no longer accepting applications
See open jobs at Hinge.See open jobs similar to "Design Operations Manager" Eniac Ventures.
