Ghost is a private, b2b marketplace that helps scale distribution for the best brands in the world. Ghost works with leading brands in streetwear, apparel, footwear, beauty, and home to find alternative distribution channels for surplus inventory. By providing transparency, data, and a network of vetted buyers, the Ghost platform serves as the backbone for sellers to diversify and optimize their inventory lifecycle. Backed by top VC funds (Cathay, USV, Equal, Eniac), Ghost is one of the fastest-growing startups.

On the Strategic Operations team, you will work with the Head of Strategy and Operations on strategic planning and execution. Your role will be dedicated to strategic planning and operationalizing execution of strategic initiatives. Strategic planning includes identification of opportunities for innovation and efficiency and reviewing department initiative proposals for funding. Operations include development and implementation of processes, policies and procedures; execution, with stakeholders across the organization; and tracking of organizational performance via OKRs and KPIs. This role is in office five days a week in our Los Angeles office.

About the Role:

• Core competency in strategic analysis of opportunities for efficiency and growth within the business
• Market sizing and analysis, competitive landscape, industry trend analysis
• Financial analysis of key performance metrics, including ROI by initiative
• Familiarity with business building, LEAP approach, including principles of product development, go-to-market strategy, and commercialization
• Organization success: ability to execute on business and organizational structure strategy; familiarity with org growth and people management a plus
• Tirage prioritization, strategic manipulation of various levers to drive business proactively as well as responsively to live operations
• Ability to collaborate across revenue, operations, product, marketing, technology, finance, people and corporate development teams
• SQL analytics execution a plus

About You:

• You are hyper-organized with a penchant for long-term visualization
• You have some experience working in a fast-paced environment, with a track record of working quickly and iteratively
• You are scrappy and flexible enough to work in a quickly growing environment
• You are adaptable to strategic priorities and agile operational shifts
• You are a problem solver with strong project management skills and the ability to collaborate on strategy and execution across the business
• You have business acumen, are deeply analytical, and are comfortable understanding and manipulating data to gain and take action on business insights
• Experience in technology, e-commerce, or retail
• Experience at a high-growth startup
• Familiarity with creator communities and/or new product categories that are uniquely suited to live e-commerce

What you will love:

We believe if we aren’t first, we’re last! We need to be the best at what we do. We must set the highest standards in our winner-take-all market. We fight for every dollar and never settle. We are all owners, hustlers, and streetfighters - working together to achieve a unified goal.

Anything we can do tomorrow, we can do today. We drive a culture of high velocity, leaving no room for analysis paralysis. We promote efficiency and progress in every step we take. If it will help the business, just do it. It’s better to get a speeding ticket than a parking ticket.

We are a customer-obsessed company and believe in making it magical: Our members are at the center of our universe. We continuously strive to create experiences that are 10x better at every touchpoint. We anticipate their needs and go above and beyond, delivering experiences that surpass expectations.

We believe in working as a team to provide solutions, not problems. We are committed to reaching our goals, no matter the challenges. We tackle projects as a team, with a "jump in with both feet" mentality. Every roadblock is an opportunity for innovation. No task is too big or too small, and we take on challenges beyond our core responsibilities, spreading optimism and confidence.

We embrace radical candor. We embrace difficult questions and uncomfortable answers. Our decisions are grounded in data and facts, leading to meaningful and sustainable outcomes. We value giving and receiving open, honest feedback. We critique ideas, not individuals. We embrace radical transparency and rigorous thinking, avoiding decisions driven by ego or self-interest.

Benefits we offer:

• Medical, Vision, and Dental with some plans covered at 100%
• Competitive compensation and equity structure
• 401K
• Unlimited PTO
• Monthly catered lunch

Our total compensation for this position can range from $120,000 - $140,000. The actual amounts may vary based on factors such as experience, knowledge, skills, and abilities related to the position.