Engineering Manager, BI Tooling & Platform
Attentive
Software Engineering, Other Engineering
United States
Posted 6+ months ago
Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
About the Attentive Team
Have you ever received text message marketing from your favorite brand with an incredible offer? Did you know that effective text message marketing is by far the highest ROI marketing channel? And did you know that customers are increasingly preferring to interact with brands through text? That is what we do at Attentive. We help the world’s largest brands interact with their clients at the right time and with the right message. Our platform powers more than 400 million messages per day, approaching 100 billion per year.
We’re building big things! Check out our tech blog here: https://tech.attentive.com/
Who we are
Our Business Intelligence team transforms complex data into actionable insights and impactful reporting. We empower clients and internal teams with the metrics, analytics, reports, and visualizations needed to make informed decisions and shape strategies that drive meaningful growth. Joining our team offers a dynamic career opportunity to collaborate with some of the most talented data professionals in a high-performance, high-impact environment.
As an Engineering Manager on our BI Tooling & Platform team , you will lead high performing engineers to build out a robust metrics platform, own the Attentive Attribution model, and manage tools used across the BI Org. You’ll help build and shape the backbone for analytics needs across the organization. You’ll partner with Analysts & BI Engineers, as well as other domain teams to help define and shape the data for our organization.
What you'll accomplish
- Define and drive the technical vision for the BI Tooling & Platform team, ensuring alignment with company objectives and delivering high impact solutions.
- Understand the technology in your domain identifying opportunities to improve foundational systems and setting the standard for excellence.
- Manage and prioritize multiple projects, delivering high-quality results on time while balancing competing demands effectively.
- Design, implement, and enhance systems that power our external metrics, ensuring they are robust, scalable, and efficient.
- Elevate code quality through rigorous code reviews, comprehensive testing, and promoting best practices across the team.
- Proactively identify and resolve technical debt, safeguarding the long-term maintainability and scalability of our codebase.
Your expertise
- Experience with APIs, Java, GraphQL
- Familiarity with AWS services and cloud infrastructure
- 5+ years of industry experience in data engineering/software development, with a proven track record of solving complex challenges and delivering impactful solutions
- Experience managing and coaching 3+ direct reports for growth and success in a fast paced environment
- Proven expertise in coaching and mentoring, inspiring teams to excel and fostering a culture of collaboration, continuous learning, and excellence
- Track record of designing and maintaining robust, high-uptime systems that consistently exceed expectations for reliability and performance
Our scale
- 8,000 brands powered by Attentive sent over 2.2 billion text messages over Cyber Week 2023 (Black Friday/Cyber Monday) representing a growth of 31% from 2022
- We sent 32 billion SMS messages in 2023, up 32% YoY. That’s an average of 87 million per day
- Our production cluster contains over 18,000 containers which serve 200+ services
- Our streaming services process over 80 billion events per month
What we use
- We have access to Python, Snowflake, SQL, DBT for analysis
- Our data visualization tool is Looker
- Our product backend is Java and Python microservices coupled with Spark, Kinesis, Airflow, Snowflake, and Postgres, all hosted on AWS
- Our team supports stakeholders from Client Strategy, Product Management, Sales, Marketing, Finance, Engineering, Designers and the Leadership Team
- We believe our company will win in the long run through product innovation and data-driven decision-making
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $182,240 - $285,000 annually + equity + benefits
- Our salary ranges are determined by role, level, and location
#LI-EZ1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
